FREQUENTLY ASKED QUESTIONS
What is AMORE?
AMORE--which stands for Adaptive Mobility with Reliability and Efficiency--is an innovative transportation solution being launched in Rita Ranch, Civano, and select parts of Vail. New community-based transportation services such as transit-hailing and dynamic social carpooling are paired with the latest technology to deliver convenient, affordable transportation options and alternatives to driving alone.
What is transit-hailing?
Transit-hailing pairs the convenience and innovation of ridesharing services with the affordability and community benefit of public transit. Trips are scheduled in advance the day prior to service through a smartphone app. A driver will be assigned to pick you up and take you to your destination, and if another passenger is heading in the same direction you may get paired up for the ride. Sharing a ride maximizes efficiency while helping keep costs low for all passengers.
How was this area of town chosen?
These communities were chosen as they lack significant alternatives to driving alone. With limited transit or private transportation services, residents only have few options to explore when it comes to their daily commute. Whether someone needs assistance getting around town or is simply interested in exploring a car-free lifestyle, AMORE has solutions for everyone.
Which partners are contributing to the program?
AMORE is a public-private collaboration between the Regional Transportation Authority, transportation-app developer Metropia, and ridesharing service RubyRide. Through funding from the Federal Transit Administration and the support of local community groups, these partners are launching this innovative transportation solution right here in your community.
How is AMORE funded?
AMORE receives funding through the Federal Transit Administration’s Mobility on Demand (MOD) initiative. MOD envision’s a multimodal, integrated, automated, accessible, and connected transportation system in which personalized mobility is a key feature. MOD allows for the use of on-demand information, real-time data, and predictive analysis to provide travelers with transportation choices that best serve their needs and circumstances. MOD leverages technologies that allow for a traveler-centric approach that provides better mobility options for everyone. AMORE is one of 11 programs funded across the United States.
What is the pilot program?
A limited number of participants are currently needed for the upcoming pilot phase of AMORE. Pilot participants will have exclusive access to FREE transit-hailing service for the next three months in preparation for a full launch in September 2018.
By providing feedback on their experiences during the pilot phase, participants will play a vital role in bringing these much-needed services to the community and contributing to the future of transportation in the region.
Is it free to join the pilot program?
Transportation services are entirely free to participants for the duration of the pilot program. By providing feedback on your experiences via short online surveys, you’ll help guide improvements in preparation for a full launch to the public in the Fall.
What are my responsibilities for the being a pilot program participant?
By routinely using the app and transit-hailing services, pilot participants are able to provide insight as to where AMORE excels and where it can improve. Participants are expected to take anywhere from 4-10 trips per week and provide weekly feedback through short online survey.
How do I sign up for the pilot program?
If you’re interested in joining the pilot program, please send a message through the website and we’ll be in touch with more details.
How do I use the service?
Transit-hailing trips are scheduled one day in advance through a smartphone app, available for both Androids and iPhones. From there you’ll be notified when you’ve been paired with a driver and once again when the driver is on their way to pick you up.
Can I use the service if I don’t have a smartphone?
Currently, services are only accessible via smartphone app, but we’ll be adding the ability to call for service shortly.
Can I use the service if I need a wheelchair accessible vehicle?
Yes, wheelchair-accessible vehicles are available by request and are free of charge for pilot program participants.
Where area does this service cover?
All trips must begin and end within our service area.
What are the hours of service?
Trips may be taken 6am-8pm weekdays, and 8am-8pm during weekends.
What are the age requirements for pilot participants?
Pilot participants must be at least 18 years old.
How do I pay for the service?
Transit-hailing service is completely free for participants in the pilot program. Once service opens to the public, trips will be scheduled and paid for easily through the smartphone app.
What happens after the pilot program?
At the conclusion of the pilot program AMORE will be available to a larger group of participants. The number of eligible participants will be capped at several hundred to ensure a higher standard of service, preserve operational efficiency, and keep services affordable.
What other services are planned for the future?
In the near future, additional innovative transportation services will be introduced to meet growing commuter needs. Included in these services will be dynamic social carpooling services which will pair interested drivers and passengers heading toward a similar destination. Social carpoolers are able to form small groups with friends, family, co-workers, classmates and more to conveniently share rides with people they know and trust. Making pedal-assist e-Bikes available to participants is also being considered at this time.